OFFICE MANAGER

We are currently in need of an office manager/hospitality manager. This role is a great opportunity for someone who wants to gain experience in office operations, event planning, hospitality, and developing an office culture.

Open date: 10/14/23

Close date: Until filled

Responsibilities:

Office Support & Customer Service

  • Uphold a positive and productive culture in the office

  • Provide customer service for employees, visitors, and clients by answering questions, and assisting with requests.

  • Introducing new hires to office offerings, programs, and office layout.

  • Manage and maintain a safe office environment.

  • Oversee general office communications and announcements

  • Coordinate, assign, and review the work of hotel, motel, and other accommodation services clerks, casino workers, reservation clerks, and other travel and accommodations workers not elsewhere classified

  • Establish work schedules and procedures and coordinate activities with other work units or departments

  • Resolve work-related problems and prepare and submit progress and other reports

  • Hire and train staff in job duties, safety procedures, and company policies

  • Requisition of supplies and materials

  • Ensure smooth operation of computer systems, equipment, and machinery, and arrange for maintenance and repair work

Event Planning/Budgeting

  • Plan and execute in-office events, as well as occasional off-site events.

  • Maintain the office events calendar.

  • Manage, update, and forecast monthly and yearly office budgets.

  • Oversee all of the office supply ordering and supply requests.

Hospitality

  • Book flights, hotels, and car rentals for our out-of-town clients

  • Be the liaison between the airlines, hotels, and car rental companies and our clients

  • Plan a tourism tour for clients

Qualifications:

  • 5+ years experience in a role managing office operations

  • SPF specialist

  • People Management experience

  • Event management experience

  • Exceptional computer skills

  • Customer service skills, including approachability, understanding, and empathy

  • Strong problem-solving skills

  • Prior experience with managing and forecasting both monthly and annual budgets.

  • Ability to work under pressure, be organized, and able to multitask